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Order Processing Executive

Luxury·Kuala Lumpur, MY·Posted 1w ago

Up to RM5,200/ month

Languages:English·Malay·Mandarin

About the Company

Our client is a dynamic organization with a strong presence in retail and distribution operations. The company manages multiple point-of-sale locations and works with experienced logistics partners to deliver exceptional service. They are seeking a detail-oriented professional to join their growing operations team and play a key role in ensuring smooth order processing and inventory management across their business.

Job Description

Job Responsibilities:

•Process and manage all sales orders in the ERP system across multiple point-of-sale locations with accuracy and efficiency

•Execute stock transfers between locations and ensure proper documentation and tracking

•Generate comprehensive weekly reports on confirmed orders and submit to relevant stakeholders

•Handle returns processing from initiation through to goods receipt, maintaining clear records and communication

•Monitor and update inventory shortages, identifying missing SKUs for weekly out-of-stock reporting

•Track and follow up on delivery lead times continuously to ensure on-time order fulfillment

•Manage market returns end-to-end, issue credit notes daily, and report all transactions

•Prepare and analyze monthly performance reports for logistics partners

•Communicate shipment details to all relevant stakeholders in a timely manner

•Prepare, verify, and process invoices, e-invoices, import duties, and tax calculations

•Conduct physical stock takes on a need basis and travel as required

•Support ad-hoc administrative tasks related to order processing, inventory management, importation, and logistics

Job Requirements:

•Fluent in English with excellent written and verbal communication abilities

•Proficient in MS Office applications (Word, Excel, PowerPoint)

•Strong knowledge of logistics operations including Incoterms, customs regulations, transportation, and related processes

•Demonstrated experience with ERP systems and order management platforms

•Exceptional attention to detail with the ability to spot errors and discrepancies

•Highly organized with strong time management and multitasking capabilities

•Customer service-oriented mindset with a commitment to excellent stakeholder relations

•Meticulous approach to documentation and reporting

•Dedicated and committed professional with strong work ethic

•Willingness to travel occasionally for physical stock audits

Skills & Competencies

ERP system managementOrder processingInventory managementMS OfficeCommunication skillsCustomer serviceAttention to detailOrganizational skillsLogistics knowledgeReport writingSAPMicrosoft dynamics

Why Join Us

•Become a vital part of our client's operations team with exposure to end-to-end supply chain and logistics processes

•Work with modern ERP systems and develop valuable technical and logistics expertise

•Collaborate with multiple stakeholders and gain cross-functional experience in a fast-paced environment

•Contribute directly to business efficiency and customer satisfaction through meticulous order and inventory management

•Opportunity to build a career in logistics and operations with a growing organization

Placed by FIND Talents

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